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Testimonials “Orthopedic Advantage provided valuable insight and guidance for us as we took on the goal of implementing a Joint Center of Excellence. With Marsha's help, we accomplished a great deal in a reduced time frame with very positive results. Our patients have really benefited from this approach to joint replacement. This has been a home run for us and we are grateful for the expertise Orthopedic Advantage provided.” Laura Owen “Marcia and her team have demonstrated on many occasions a level of understanding and professionalism that has won over some of the most challenging physicians on our staff. Marcia carries with her a deep understanding of what the future needs to look like and brings that vision to us in bite sized pieces for implementation. The Orthopedic Advantage team brings with them a rare combination of clinical skills and business acumen that allows their contribution to be easily received by most everyone.” Brad Cochennet “Working closely with Marcia over several years in planning, organizing and managing Alegent Health’s orthopedic and spine programs and services, I have consistently been impressed with her creativity, diligence, focus and effectiveness, especially in her relationships and work with physicians.” Richard A. Hachten II, FACHE “As the Senior Management champion for our total joint program, I could not be more pleased with the ease of implementation of this program and the success of the program itself. Our length of stay for both total hips and knees has been reduced dramatically and patient satisfaction is remarkable. Marcia made this such an easy process for us. Her experience really helped us over hurdles that we might not have been able to get past without her. Her style of interacting with physicians was excellent, and her ability to facilitate such a large and multidisciplinary group to work together on this project was impressive.” Margaret E. Walbolt, RN, MSHSA It warmed my heart to see how happy our patients and our staff are during a week that we have accomplished 24 joints. Wow! The Joint Replacement Center truly is an amazing center. Thanks for your great idea and help in implementation. J. Chris Glenney It was a great experience working with Marcia. She was, and continues to be, always available to answer our questions and help with idea development. She brought a wealth of knowledge to the project, and kept us on track with our implementation plan. Our work with Marcia and the Orthopedic Advantage team helped us develop a terrific program that consistently receives high patient and staff satisfaction scores. Vickie Gregg, PT, MBA I was skeptical at first, but was very pleased with the finished product. This type of program is virtually impossible to implement without help. Orthopedic Advantage, specifically Marcia Friesen, was instrumental in setting up our total joint program. I highly recommend Orthopedic Advantage to any hospital or orthopedic surgeon trying to increase their business and efficiency. Andrew Brooks, M.D. |
